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Membership Pricing: Finding Your Sweet Spot

How to structure membership plans that maximize revenue while serving all member segments.

Membership Pricing: Finding Your Sweet Spot
Georgi IvanovOct 15, 2024

<small>6 minute read</small>

Your pricing structure is a reflection of your gym's value proposition.


The Pricing Psychology

Gym pricing isn't just math—it's psychology. The right structure makes members feel they're getting value while ensuring your business stays profitable.

Common mistakes:

  • Too many options (decision paralysis)
  • Too few options (missed segments)
  • Complicated discounts (erodes trust)
  • No annual option (cash flow volatility)

The Three-Tier Model

Most successful gyms offer three tiers:

Basic Tier (Value)

  • Off-peak access only
  • Limited class bookings
  • Target: Price-sensitive members, students, seniors
  • Pricing: 40-60% of Premium

Standard Tier (Popular)

  • Full access, all hours
  • Unlimited classes
  • Target: Regular gym-goers
  • Pricing: 80-90% of Premium (this is your anchor)

Premium Tier (Aspirational)

  • Everything in Standard
  • Plus: PT sessions, guest passes, towel service
  • Target: High-value members, corporate
  • Pricing: 100% (your listed price)

The middle tier should be the obvious choice—that's where most members land.

Visit Packages vs Subscriptions

Not everyone wants a monthly commitment. Visit packages serve:

  • Travelers and seasonal visitors
  • Members trying before committing
  • Occasional users (yoga once a week)

Typical packages: 5, 10, 20 visits with escalating discounts. Include an expiration (3-6 months) to encourage usage.

Annual vs Monthly

Annual memberships provide:

  • Cash flow predictability
  • Lower churn (commitment effect)
  • Reduced payment processing fees

Offer 10-20% discount for annual prepay. Some gyms offer 2 months free (equivalent to 16.7% discount) which sounds better than "17% off."

Promotional Strategies

Discounts can drive growth or erode value. Use them strategically:

Good uses:

  • Seasonal campaigns (New Year, summer)
  • Referral rewards
  • Corporate partnerships
  • Trial conversions

Avoid:

  • Constant public discounting
  • Deep cuts on premium tiers
  • Discounts without time limits

Pricing for Growth

As you grow, your pricing should evolve:

Startup Phase: Competitive pricing, focus on volume Growth Phase: Value-based pricing, introduce premium tiers Mature Phase: Optimize per-member revenue, add ancillary services

Testing and Iteration

A/B test pricing when possible:

  • New members see different price points
  • Measure conversion rates, not just revenue
  • Survey members on perceived value

The perfect price is one where members feel they're getting a deal and you're building a sustainable business.