Member Management
Know Every Member Like a Regular
A complete CRM built for fitness businesses. Every member profile holds their plan history, visit log, payment records, access codes, and notes — all in one place, always up to date.
The Member Database Your Gym Deserves
Stop juggling spreadsheets and disconnected tools. GymApp keeps every piece of member data connected, searchable, and actionable from a single dashboard.
Complete Member Profiles
Every member gets a rich profile with personal details, emergency contacts, health notes, membership history, billing records, and access credentials.
- Personal and contact information
- Emergency contact details
- Health notes and trainer comments
- Membership, billing, and access history
Smart Tags & Segments
Tag members by plan type, activity level, interests, or any custom criteria. Use segments to target communications and track key cohorts over time.
- Custom tags on any member
- Bulk tagging from filtered lists
- Segment-based email targeting
- At-risk and lapsing member segments
Visit History & Activity
A timestamped log of every check-in, class attendance, and booking gives you a complete picture of how each member uses your facility.
- Full check-in history with timestamps
- Class attendance and booking records
- Visit frequency and streak tracking
- Last seen and days-since-visit indicators
GDPR Compliance
Built-in tools for data export, deletion requests, and consent management keep your gym compliant with European data protection regulations.
- One-click member data export
- Deletion request workflow
- Marketing consent tracking
- Data retention policy configuration
Member Self-Service Portal
Reduce front desk workload by giving members the tools to manage their own account. They can update details, view their plan, check visit history, and book classes — without calling you.
Profile & Contact Management
Members can update their own contact details, profile photo, and emergency contacts directly from the portal, keeping your records accurate without staff effort.
Plan & Payment Overview
Members see their current plan, renewal date, remaining visits, and full payment history in one clear view — reducing billing enquiries at the front desk.
Class Booking & History
Members book upcoming classes, cancel bookings within your policy window, and view their full attendance history from the same portal they use every day.
Access Code Management
Members can view and download their QR code or barcode from the portal, ready to present at check-in via their phone without any physical card required.
Ready to Transform Your Gym Operations?
Join gyms and studios across Europe already growing with GymApp. Start free, no credit card required.